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Digital Transformation & Consulting

Strategic digital transformation consulting and implementation services

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DX & IT Consulting | From strategy to execution—with governance and adoption built-in

Deliver outcomes—not just plans

ARIS Vietnam helps you translate business goals into implementable requirements and controlled delivery. We structure ambiguous needs into an SRS/actionable backlog, align stakeholders, and run delivery through PMO governance—so scope, quality, risks, and change remain transparent and controlled. We also plan migration, training, and operations so go-live is sustainable.

Common DX pain points

  • Vague objectives; tool adoption becomes the goal
  • Weak As-Is understanding; To-Be not aligned
  • Scope volatility and uncontrolled change requests
  • Low adoption due to late user involvement
  • Poor data readiness (masters, quality, ownership)
  • Operations ignored (monitoring, incident response, access control, backup/DR)
  • Vendor fragmentation; unclear responsibility boundaries

Why DX projects fail

  • No measurable success criteria (KPIs, baseline, definition of done)
  • No change control (CR impact not assessed)
  • Slow decision-making (no empowered product owner)
  • Weak quality gates (testing/UAT readiness unclear)
  • Go-live without operational readiness (migration/training/runbooks)

DX Delivery Process (From Kickoff to Operations)

0

Step 0: Free Consultation

30 min

We clarify your goals, challenges, and constraints, then propose an approach (QuickStart / Requirements Definition / PMO).

1

Step 1: Current-State Assessment (As-Is) & Key Issue Definition

1-3 weeks

Identify stakeholders, conduct business interviews, review existing materials, and define issues and priorities.

2

Step 2: To-Be Design + Requirements Definition (SRS)

2-6 weeks

Translate requirements into an implementation-ready level of detail, covering To-Be processes, UI/data/API direction, non-functional requirements, and acceptance criteria.

3

Step 3: RFP & Vendor Alignment / Plan Finalization

1-3 weeks

Finalize evaluation criteria, Q&A, estimation rationale, delivery setup, roadmap, and phased rollout plan.

4

Step 4: Execution (Implementation/Development) + PMO

Ongoing

Control delivery through weekly meetings, minutes, issue/risk/CR management, and quality gates.

5

Step 5: Migration, Training, UAT, Go-Live

In parallel

Support adoption through migration planning, data migration, training, and UAT support for a smooth go-live.

6

Step 6: Operations & Continuous Improvement (Run) / SLA

Ongoing

Stabilize operations with monitoring, incident response, improvement proposals, and monthly reporting.

Scope of Services

・As-Is analysis and issue identification (process/system/data)
・To-Be design (process/workflow/operating model)
・Requirements definition (SRS): UI/data/API, roles, reporting, NFRs
・Estimation rationale, RFP support, vendor comparison & coordination
・PMO: progress/quality/risk/change governance, cadence and reporting
・Migration & rollout planning: phased delivery, data migration, UAT, training
・Operational readiness: monitoring, incident response, backup/DR, SLA options

Use Cases

Remove ambiguity in requirements and prepare a phased migration plan and SRS. Modernize with reduced delivery risk.

From current-state architecture review to migration strategy and operations design (monitoring / backup / DR)—end to end.

Visualize inefficiencies and bottlenecks, define the To-Be process and KPIs, then connect directly to execution.

Establish data definitions, quality rules, and collection methods—then visualize management KPIs (including analytics operations design).

Clarify roles/responsibilities and change control across multiple vendors to ensure schedule and quality governance.

Why ARIS

Clarity-first discovery and stakeholder alignment
Implementable requirements (SRS) that stabilise scope and estimation
PMO governance: cadence, minutes, issue/risk logs, CR workflow, quality gates
Operations & adoption built from day one (migration, training, runbooks, SLA options)

Book a free 30-minute consultation to discuss scope, approach, and a ballpark estimate.

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Frequently Asked Questions

Yes. We can start from current-state analysis and workshops to clarify goals, scope, and priorities, then gradually refine requirements into an implementable backlog and SRS.

Yes. We can prepare the SRS and related documents in English, and align terminology and format to match English business practices.

Link to Engagement Models (QuickStart / Dedicated Team)

Services

Link to Use Case (Display list of Use Cases related to this Service)

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DX & IT Consulting | Requirements to PMO and Operations | ARIS Vietnam